Interpersonal Relationships: Professional Communication Skills For Nurses, 6e
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Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication. Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication. Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions. Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment. Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice. Includes case examples throughout, creating empathy for clients' perspectives and needs. Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter. Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing. Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships. Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care. Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content. A timely NEW Communicating for a Safe Environment chapter provides practice guidelines in line with The Joint Commission National Patient Safety Goals on improved communication among caregivers. NEW Communicating for Continuity of Care chapter defines COC and describes current challenges, and addresses its relational, informational, and management dimensions. Enhanced discussion on spirituality and end-of-life needs focuses on trust, empathy, and the nurse-client relationship -- all central components of holistic nursing identified by The Joint Commission as priorities for patient care.

Series: Interpersonal Relationships

Paperback: 560 pages

Publisher: Saunders; 6 edition (December 21, 2010)

Language: English

ISBN-10: 1437709443

ISBN-13: 978-1437709445

Product Dimensions: 9 x 7.5 x 0.8 inches

Shipping Weight: 1.8 pounds

Average Customer Review: 4.0 out of 5 stars  See all reviews (18 customer reviews)

Best Sellers Rank: #85,874 in Books (See Top 100 in Books) #10 in Books > Textbooks > Medicine & Health Sciences > Allied Health Services > Caregiving #61 in Books > Textbooks > Medicine & Health Sciences > Nursing > Clinical > Psychiatric #65 in Books > Medical Books > Nursing > Psychiatry & Mental Health

This has literally got to be one of the most pointless frustrating books i have ever picked up in my life. Reading this book about how to communicate with patients from a nurses prospective was like learning how to speak to people. Everything within this book is common sense when it comes to customer service/patient communication. I would not recommend picking up this book for fun or just to be on the safe side unless you are required too.

I thought this would be a very good book but its not. The chapters are long and boring. Its really hard to keep your attention. No self study ques. This book was required reading for nursing school so I have to make it work and keep reading.

Great, informative book for nursing school. I often find myself referencing this textbook for other classes and homework as well. It's easy to read and understand. There is a newer version available, but I used this edition and did just fine.

So far so good.Easy and interesting read.Soft cover book in excellent condition. Works for me in my online class. Hope to get an A!!

boring read. run on sentences. our program ended up going with a different book after our class due to the negative feedback. the book was confusing at times. did not learn much using this book.

can be quite confusing at times

Great product and fast shipping

I needed this book for school

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