Introduction To Healthcare Quality Management
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Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management. You will learn: Attributes of quality most important to healthcare stakeholders, including purchasers and consumers Legislative mandates, regulatory agencies, and accreditation groups that influence healthcare quality activities How to use common quantitative and qualitative process improvement tools How to collect and analyze data to identify improvement priorities Patient safety and risk management activities that reduce medical errors Resource management initiatives that balance quality patient care and costs Organizational factors that influence the quality process

Paperback: 266 pages

Publisher: Health Administration Press; 1 edition (July 1, 2009)

Language: English

ISBN-10: 1567933238

ISBN-13: 978-1567933239

Product Dimensions: 9.9 x 7.9 x 0.6 inches

Shipping Weight: 1.2 pounds (View shipping rates and policies)

Average Customer Review: 4.7 out of 5 stars  See all reviews (7 customer reviews)

Best Sellers Rank: #622,291 in Books (See Top 100 in Books) #201 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Health Policy #266 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Hospital Administration & Care #417 in Books > Medical Books > Administration & Medicine Economics > Health Policy

The book was definitely an introduction into healthcare management. I would reccommend this to anyone who wants to learn the basics. It was worth the money, not too expensive. The book came to me in excellent condition and I was able to sell it back as well.

This book was required as a part of my degree for Health Care Administration course. It provided me with the needed information necessary for me to pass the course and graduate.

This is a required text; not for pleasure reading, but it seems pretty readable and has good information.I can comment better after taking the class.

have incorporated into curriculum

A+

Book is in Perfect condition just as stated in description. I would recommend to others if the option is available.

I needed this book in a rush and wanted it in good shape. I got everything I wanted! The book is in great condition and I received it quickly without having to pay an arm and a leg for shipping.

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