The Art Of Communication In Nursing And Health Care: An Interdisciplinary Approach

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A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communicationóthe art of patient careóremain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinicianópatient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague's clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of "using words as precision instruments," this is a resource that will be referred to again and again. Key Features: Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations Uses the principles of mindfulness to build satisfying relationships and resolve problems Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more Provides special tips for communicating with family members and caregivers Authored by a practicing psychotherapist specializing in clinicianópatient relationships for nearly 30 years

Paperback: 200 pages

Publisher: Springer Publishing Company; 1 edition (October 10, 2014)

Language: English

ISBN-10: 082611055X

ISBN-13: 978-0826110558

Product Dimensions: 5 x 0.5 x 8 inches

Shipping Weight: 5.6 ounces (View shipping rates and policies)

Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)

Best Sellers Rank: #298,599 in Books (See Top 100 in Books) #37 in Books > Textbooks > Medicine & Health Sciences > Allied Health Services > Caregiving #70 in Books > Textbooks > Medicine & Health Sciences > Nursing > Clinical > Nurse & Patient #97 in Books > Medical Books > Nursing > Nurse-Patient Relations

Must read book for health professionals

Content is great. My biggest problem is with the kindle version of this book. It doesn't have any PAGE NUMBERS. This is a problem when course instructors assign reading by page number or you need to reference material via page number. This isn't a novel for a little beach reading. This is a scholarly work, meant for academia and instruction. It needs page numbers.To & the publisher: Do your readers, students, customers a favor and spring for the option to add page numbers that correspond to the physical book.

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