Series: Communication in Nursing (Balzer-Riley)
Paperback: 368 pages
Publisher: Mosby; 7 edition (December 7, 2011)
Language: English
ISBN-10: 032308334X
ISBN-13: 978-0323083348
Product Dimensions: 0.5 x 7.5 x 9 inches
Shipping Weight: 1.2 pounds (View shipping rates and policies)
Average Customer Review: 4.6 out of 5 stars See all reviews (17 customer reviews)
Best Sellers Rank: #452,697 in Books (See Top 100 in Books) #54 in Books > Textbooks > Medicine & Health Sciences > Allied Health Services > Caregiving #110 in Books > Textbooks > Medicine & Health Sciences > Nursing > Clinical > Nurse & Patient #144 in Books > Medical Books > Nursing > Nurse-Patient Relations
This book has four parts each containing five to ten chapters. Part I: Getting Started includes responsible, assertive, caring communications; helping relationship; mutual problem solving; culture; and electronic communications. Part II: Building Relationships has chapters about warmth, respect, genuineness, empathy, self-disclosure, specificity, asking questions, expressing opinions, humor, and spirituality. Part III: Meeting Challenges deals with confrontation, refusing unreasonable requests, communicating assertively and responsibly with distressed and/or aggressive clients and colleagues and with unpopular clients, and team conflict. Part IV: Building Confidence covers requesting support, evaluation anxiety, feedback, relaxation, imagery, positive self-talk, and commitment. The author explains how to read the book by noting the questions at the end of the chapter, chapter objectives, and bold print. Then think about the answers to questions as the book is read. In the acknowledgments the author identifies content in each part and how it will help the reader. Connecting the content with reasons for learning it helps motivate the learner. Each chapter starts with whimsical animals and inspiring figures art, quotations, and the chapter objectives. Important content is highlighted in tables and boxes. Important points are often bulleted or numbered. Color is used. Multicultural proverbs, wit and wisdom sections, poetry, and moments of connection that share the meaning of nursing through story telling are dispersed throughout the book. Nursing examples are used. Spirituality, humor, and think about it exercises have been added since the last edition. Exercises encourage active learning. References and suggestions are at the end of each chapter, and appendix and index are at the end of the book. This book facilitates multiple intelligences and applies learning theory. Use of this book is an excellent way to teach communication in nursing.
Glad I got this edition instead of the new one for class! Was exactly the same or at least, had such few differences I didn't notice any. And we went through every chapter in class. I didn't think this book was anything special, but my teacher raved about it.
This book has some interesting points but I thought it was cheesy how the author interjected her own poems. Maybe that was skipped in the 6th edition I'm not sure. The book was over priced for what it was, even used. If you have to get this book I would probably get the 5th edition because now they are dirt cheap.
It did but I wasn't paying attention & this is the edition before the one I needed. I can use it still but I should read more next time before I order.
Good book, a little wordy and "touchy feely". Used, but not a great deal. Good reference book for Psych, however.
not too interesting but isn't difficult to read
Ehh it's a textbook. What more can I say.
Good book for class. Easy to read
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