Healthcare Marketing: A Case Study Approach
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Experienced healthcare marketers know that the traditional four Ps of business marketing product, price, placement, and promotion don t always translate into the world of healthcare marketing. In this practical guide, the authors address the importance of a different set of Ps physicians, patients, payers, public, and the presence of politics for building a solid foundation in healthcare marketing. The book focuses on the unique needs of marketing in the healthcare industry, applying general marketing theory and concepts where appropriate and tapping into the day-to-day experiences of working healthcare marketing professionals. The four main parts of the book are introduced by comprehensive cases that will challenge readers to consider strategic marketing initiatives while teaching them the differences between marketing healthcare and marketing other products and services. Each chapter includes an additional case study that addresses relevant healthcare marketing concepts through real-world applications. Topics addressed in this book include: The history of healthcare marketing practices Physician, patient, and hospital interactions Alignment of strategic marketing efforts to the mission, vision, and values of an organization Ethics of healthcare marketing Stakeholders roles in healthcare marketing Conflict management techniques The basics of a healthcare marketing plan

Paperback: 310 pages

Publisher: Health Administration Press; 1 edition (November 15, 2013)

Language: English

ISBN-10: 1567936059

ISBN-13: 978-1567936056

Product Dimensions: 19.7 x 19.7 x 24.8 inches

Shipping Weight: 1.2 pounds (View shipping rates and policies)

Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)

Best Sellers Rank: #280,940 in Books (See Top 100 in Books) #77 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Practice Management & Reimbursement #112 in Books > Medical Books > Administration & Medicine Economics > Practice Management & Reimbursement #378 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Health Care Delivery

They should mention that only instructors allowed to order the book because when requesting resources, the request was rejected as I am not an instructor. Below the reply from the site... This is totally SILLY and they are not honest."You do not have to be an instructor to order the book, however, you must be an instructor to be granted access to the instructor resources."

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